Step 1: Create a CNAME record

For a quick and easy setup, we recommend using a subdomain (e.g. www.domain.com) with HacWare (Tier 2 +). To achieve this setup, create the following DNS records with your domain provider:

Subdomain DNS Configuration
Record TypeHostValue
CNAMEwww<subdomain>.hacware.com
A@Get IP from support@hacware.com

The CNAME is required. The A record is optional - it creates a redirect from your www subdomain to the root subdomain.

Root Domain Setup

If you'd prefer to use a root domain (e.g. domain.com), create the following DNS records with your domain provider.

Root Domain DNS Configuration
Record TypeHostValue
CNAME@<subdomain>.hacware.com
AwwwGet IP from support@hacware.com

The CNAME is required. The A record is optional - it creates a redirect from your www subdomain to the root subdomain.

Non-www Subdomain Setup

If you'd prefer to use an alternative subdomain (e.g. blog.domain.com), create the following CNAME record with your domain provider.

Non-www Subdomain DNS Configuration
Record TypeHostValue
CNAMEblog<subdomain>.hacware.com

Step 2: Activate the Custom Domain

Login to your publication's HacWare Partner Portal, and go to the Custom Domain settings.

Click the “Activate Custom Domain” button.

Step 3: Send SSL Certificate and Key

Send your SSL certificate ".crt" and ".key" file to support@hacware.com.   This will allow the page to display correctly under https protocol.  It will take up to 48 hours for the SSL certification installation will be complete.  The HacWare support team will notify you when it is complete.